Overview
Our refund and returns policy is based on the fact that all items are made on demand or personalized per instructions and thus non-refundable. Items that are broken or lost during shipping are eligible for replacement under the shipping insurance. All concerns should be presented to the company used for shipment.
Additional non-returnable items:
- Gift cards
- Downloadable software products
Need help?
Contact us at {email} for questions related to refunds and returns.